{"id":1743,"date":"2008-07-11T16:55:52","date_gmt":"2008-07-11T23:55:52","guid":{"rendered":"http:\/\/www.i8u.org\/blog\/?p=1743"},"modified":"2008-07-11T22:30:18","modified_gmt":"2008-07-12T05:30:18","slug":"att-sucks-ass","status":"publish","type":"post","link":"https:\/\/www.i8u.org\/blog\/?p=1743","title":{"rendered":"AT&amp;T sucks ass."},"content":{"rendered":"<dl>\n<dt>7:45 AM<\/dt>\n<dd>Get in line at the Apple Store.<\/dd>\n<dt>7:55 AM<\/dt>\n<dd>(A friend shows up and gets cutsies.)<\/dd>\n<dt>8:00 AM<\/dt>\n<dd>They start selling the iPhone.<\/dd>\n<dt>9:00 AM<\/dt>\n<dd>(Another friend shows up and gets cutsies.)<\/dd>\n<dt>9:30 AM<\/dt>\n<dd>One of the kids in line ahead of me goes to the AT&amp;T store and finds out they only have 10 more phones but there&#8217;s 30 people in line.<\/dd>\n<dt>10:30 AM<\/dt>\n<dd>I call 611 to make double-check that I&#8217;m not a &#8220;Corporate Client.&#8221; The written instructions on the web said that the only thing that prevents me from buying the phone at the Apple Store is if I&#8217;m a &#8220;Corporate Client.&#8221;<\/dd>\n<dt>11:30AM<\/dt>\n<dd>The kid in line ahead of me tells me that there&#8217;s a new rule: if you get any sort of business discount on your phone, you can&#8217;t buy the iPhone at the Apple Store. So I call 611 again and get AT&amp;T to cancel my discount; they tell me it&#8217;ll take 15 minutes.<\/dd>\n<dt>12:30 PM<\/dt>\n<dd>I finally make it into the store. The computer rejects me because I&#8217;m a corporate client. The Apple &#8220;Specialist&#8221; calls AT&amp;T and finds out that my discount is cleared off the AT&amp;T computer in 15 minutes, but isn&#8217;t sent to Apple for up to 24 hours. I&#8217;m given a coupon and sent on my way.<\/dd>\n<\/dl>\n<div align=\"center\"><a href=\"https:\/\/www.i8u.org\/blog\/wp-content\/uploads\/2008\/07\/iphoneday.png\" title=\"&amp;$^#!* AT&amp;T\"><img decoding=\"async\" src=\"https:\/\/www.i8u.org\/blog\/wp-content\/uploads\/2008\/07\/iphoneday-300x225.png\" alt=\"&amp;$^#!* AT&amp;T\" border=\"0\" \/><\/a><\/div>\n<p>So that&#8217;s what I got after waiting in line for five hours (and a year after seeing it at WWDC 2007) instead of an iPhone. A *%!&amp;@# coupon. I should have known. Every time I got a new phone from Cingular, I had to call customer service to clear up my service. I was even told once, after being transferred four times, to just do whatever I could to get a phone and then call in to fix things because there&#8217;s no way the web site would do the right thing.<\/p>\n<p>I did, however, buy an iPhone for one of the friends who got cutsies. She forgot to bring enough money.<\/p>\n<p><b>Update &#8211; 8:30PM<\/b><\/p>\n<p>I went back tonight because I&#8217;m foolish. It was only 14 hours, not the 24 hours they suggested. No joy. I followed up by going to the AT&amp;T store and who did I see but the guy who helped me with my iPhone! He&#8217;s having troubles as well. In any case, AT&amp;T saw no problems with my account, but Apple did. Phooey.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>7:45 AM Get in line at the Apple Store. 7:55 AM (A friend shows up and gets cutsies.) 8:00 AM They start selling the iPhone. 9:00 AM (Another friend shows up and gets cutsies.) 9:30 AM One of the kids in line ahead of me goes to the AT&amp;T store and finds out they only have 10 more phones but there&#8217;s 30 people in line. 10:30 AM I call 611 to make double-check that I&#8217;m not a &#8220;Corporate Client.&#8221; The written instructions on the web said that the only thing that prevents me from buying the phone at the Apple Store is if I&#8217;m a &#8220;Corporate Client.&#8221; 11:30AM The kid &hellip; <a href=\"https:\/\/www.i8u.org\/blog\/?p=1743\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">AT&amp;T sucks ass.<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1743","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1743"}],"version-history":[{"count":0,"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1743\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.i8u.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}