I’m having a problem with directions lately. There’s never a clear, concise description of what I need to do. There’s either a form with directions scattered all over the page like stock transaction forms (I’m trying to put money in my Roth IRA) or there’s some email thread I get put on where I have to read all the voluminous back-and-forth before I can figure out what’s really going on. And so very often I’m not getting it right.<\/p>\n
I mean, is there some sort of tech writing program that tells you to write instructions like:<\/p>\n
So back to the Roth IRA. I used to go down to my bank and they’d have me fill out form after form. Then there was a period of time where I didn’t make much money and I didn’t put any money in the IRA (I know, bad idea). This year I had some money so I went to the bank and waited. And waited. And they told me that now I couldn’t do anything there, I had to call in and do it on the phone. When I called the phone number, I was told I had to do it all online. But instead of just filling out web forms, I had to print them out and fax them in. Is this progress?<\/p>\n","protected":false},"excerpt":{"rendered":"
I’m having a problem with directions lately. There’s never a clear, concise description of what I need to do. There’s either a form with directions scattered all over the page like stock transaction forms (I’m trying to put money in my Roth IRA) or there’s some email thread I get put on where I have to read all the voluminous back-and-forth before I can figure out what’s really going on. And so very often I’m not getting it right. I mean, is there some sort of tech writing program that tells you to write instructions like: Do something. Before you do the thing in step 1, do this other thing. … Continue reading I need to learn how to read.<\/span>